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Board » Technical Support » Access to SOL Client Problem

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Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
Problem fixed, thanks to a prior post by Careka! I replace the "#" at the end of the url with "?beta=true" and Chrome is happy.
You and me cleared the problem not by Careka post but Rainbow Chaser post

Hello all. My wife would like to try a race! This is good news since it mans she won't mind me getting up at 4.30 in the morning so much if I promise to check her yacht as well.
But... the registration process is not sending a message to her hotmail account susanvanderpuil@hotmail.co.uk. Help please.
Clipping along
Yohann - check your Spam folder. There is an occasional problem with Hotmail and Gmail sending emails from SOL to Spam.
If that does not fix it then email RC.
Sorry, that was me. ;-)
“We may have arrived on different ships, but we are all in the same boat now!” Martin Luther King Jr.
Anyone know what this means:
TypeError: Error #1009: Cannot access a property or method of a null object reference.
at views::SteeringComponent/setSendButtonLabel()
at views::SteeringComponent/cmdTimerUpdate()
at flash.utils::Timer/_timerDispatch()
at flash.utils::Timer/tick()


Couldn't get in this morning to tack :(
Hello,
I am having problems trying to log into the race, I keep getting error 2040. I have tried the beta true at the end without success. I use windows vista. Any suggestions would be greatly appreciated.
Hi MrBill,

I haven't heard about error #2040 before, so I don't really know what's going on.

What browser are you using?
What version of flash are you using? (right-click in the client, even if it gives an error)

Does the classic version work? classic version

Maybe try again with the beta=true:
1. click to try with beta=true
2. click to try without beta=true
(These links are to the Sailonline RTW 2014 - Leg 6 race)

Other things that might (temporarily) fix it:
* Try another browser (Chrome uses another version of flash as well)
* Clear flash cache
Here is a brief guide for Windows users on What to do if Sailonline is Unavailable

Mac users should take the principles and apply them "Mac-style". If any Mac user has the time/inclination to write up something similar then we can add it here too.
________________


--- Last Edited by RainbowChaser at 2015-06-16 12:49:08 ---
Cool infographic

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Fremantle to Bali 2022
It is time for a revival of one of Australia's iconic races, the 1427 nm long "Fremantle to Bali" race, and it's considered to be a true test of seamanship.
Last raced in 2021 Super Maxi 100, we will do it this year in a Sun Fast 3300 which is considerably slower!
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Baker Lake Ice Race 2022
Up north, it’s Winter, so time to put your skates on, but first you’ll have to airfreight them, your carbon spars, your mylar sails and your DN hull to Baker Lake, for a 109nm race, the first of 4 (3 to count) at high speed before the ice melts! Well inside the Arctic Circle, this is a cold, cold place, where the wind is rarely benign. No Performance Loss, so put your goggles on, wrap up well, and try to get round as quick as you can!
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Christmas Is (Pac) to Christmas Is (Ind) 2022
Two waypoints, start and finish, and between them 5827 NM of two oceans. Not much time if we want to sit at the Christmas Eve table. You will need to maintain an average speed of over 10 knots, so prepare your Volvo70s well and choose the best of the many possible routes. Hands up everyone who knew there were TWO Christmas Islands?! OK, maybe you have sailed this Sailonline course before... but it's time to get ready for the 2022 challenge of racing between Christmas Island in the Pacific to Christmas Island in the Indian Ocean! Please have fun! Fair winds!
Race #1629
INFO by brainaid.de
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The Three Kings Race 2022
The Three Kings Offshore Race is a 520 nm challenge, in Farr 38s, from Auckland (Orakei) up and around the Three Kings Islands and then back to Auckland finishing where you started. Manawa Islands (Three Kings) are a group of 13 uninhabited islands about 25 nm northwest of Te Rerenga Wairua aka Cape Reinga. They're also about 250nm due north of Auckland, known also as the world's best diving and fishing locations (although hopefully, you won’t be fishing too much during the race, or diving for that matter) and it is just a beautiful yet rugged place that is a must see for anyone who loves the oceans.
Race #1628
INFO by brainaid.de
Farr 38 PARTICULARS
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December 6 at 2300 UTC.
Race starts: Nov 27th 16:00 Registration Open!

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